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M. Hopple & Co. is hiring!

Description

M. Hopple & Co., Cincinnati’s premier stationery and gift store, is seeking an energetic sales consultant to join our team. The ideal candidate must provide excellent customer service to meet and exceed client expectations by demonstrating excellent product knowledge and attention to detail. The candidate must be able to build and develop client relationships in a fun, dynamic environment.
Company Overview:
Since opening our doors in 1981, M. Hopple & Co. has gained a reputation for quality products, excellent service, and unique, creative ideas.  Nationally recognized in the stationery industry as a seller of the finest paper lines, M. Hopple & Co. offers over 50 vendors for wedding invitations alone!  Crane & Co., William Arthur, C’est Papier, Vera Wang, Envelopments, Carlson Craft, Checkerboard, Designer’s Fine Press, and Dauphine are among our many personalized vendors.  In addition, the In-House Graphic Design Department helps meet the needs of customers with care and creativity.  M. Hopple & Co. prides itself on offering superior personalized service, knowledge of etiquette, understanding of current paper trends and custom products for the past 32 years.

Job Overview:

  • Assist customers with personalized albums and services to guide them through the design process
  • Work with customers to develop custom invitations, announcements, stationery, etc.
  • Demonstrate in-depth knowledge of store products and services while ensuring excellent customer service
  • Attempt to resolve and report customer service issues within company policy
  • Ability to generate sales from customer database and leads

Requirements

Qualifications:

  • Creative knowledge of color, typography, graphic design, and printing is a plus
  • High-end retail experience, knowledge of the bridal or event planning industry is a plus
  • Proficient in Microsoft Business Office Edition
  • Experience with retail Point of Sale software preferred
  • Excellent grammatical, spelling, and basic math skills
  • Experience with etiquette in formal writing
  • Great customer service skills and outgoing, interactive personality
  • Love of paper and stationery
  • Ability to work evenings, weekends, holidays, and appointments on an as-needed basis

Physical Requirements:
Standing (duration of shift), sitting, walking, lifting (up to 25 lbs), pulling, pushing, climbing (ladders), stooping, and crouching.

 

To apply, please send a resume and cover letter to kenwood@mhopple.com, or stop into the store and pick up an employment application. Please, no phone calls.

Tips from M.: Thank You Notes

You can never write too many thank you notes but they may be difficult to write without a bit of coaching. Consider this blog your coaching! If you question whether to write a thank note-whatever the occasion -write a note.

 

Social thank yous:  Here are some wording tips to keep “on hand” for the next time you need to write a thank you note. Your note doesn’t have to be long and wordy, just sincere with proper grammar and spelling. Even if you’ve verbally thanked your host or gift-giver, follow-up promptly with a note. Better late than never, but on time is the best! Focus on the thoughtfulness and generosity of the gift-giver rather the gift itself. Mention what a great choice it was and how much you’ll enjoy using or having it. Mention what a great time you had if the note is for an event you were invited to. Use words and phrases that are appropriate for you. Be enthusiastic and appreciative but never express more than you feel. A simple “thank you” goes a long way.

 

Business thank yous:  A must for job-seekers is a courteous thank you note to the person who interviewed you. Write the note immediately after the interview and before a decision will be made. Mention what you liked about the interview, the company, the position. Find some quality stationery to write your note on-it will create an impression of your good taste and attention to detail. My daughter’s co-workers still talk about the thank you note she wrote after her first interview on beautiful Oxford blue and white Crane’s engraved stationery!

 

Example 1: Tips for thank yous after an interview

Thank you after an interview

Use your thank-you letter to recall strong points from the interview, to answer any questions that may have arisen, and to provide information you have promised: “I was very impressed during my tour of your facilities, and my conversation with Dr. Mitchell was particularly helpful. I am enclosing a copy of my paper on car phone safety issues that we discussed.” End on and upbeat note by thanking the interviewer and expressing your hope for a positive outcome: “Thank you for your time and interest. I look forward to the possibility of joining your staff.” Or “Thank you again for meeting with me. I look forward to hearing your decision about the position.”

 

Phrases to use

Appreciate this opportunity

As a token of our gratitude

Enjoyed it/ourselves enormously

Made us feel so welcome

Generous gift

I plan to use it for

I want to thank you for

Look forward to seeing you again soon

Many thanks

Really appreciate your help

Thank you very/so much

Very thoughtful of you

Want you to know how much we appreciate

We were especially pleased because

 

Example 2: Thank you for a job recommendation

Thank you so much for agreeing to write a letter of recommendation for me, especially since I know how busy you are this time of year. I’m enclosing a stamped envelope addressed to the personnel officer at Strickland Construction so that you can just drop your letter in the mail. I will, of course, let you know at once if I get the job. In the meantime, thanks again for your kindness. (How To Say It – page 352)

 

Example 3: Thank you for an award recommendation

It is my understanding that you wrote a letter supporting my nomination by the Department of Materials Science and Engineering as a Distinguished Professor. I am happy to inform you that I was indeed honored with this title on June 3, 2012. I am deeply appreciative of your kind support in this regard. Many thanks. (How To Say It – page 353)

 

Entertaining is a part of business and sometimes taken for granted, but a thank you note is still appropriate, appreciated and builds good relations. Thank you notes to co-workers for jobs well-done inspires loyalty, enthusiasm and increased productivity.  Thanks yous to good customers or new customers may stand out from the crowd of other suppliers and say to that customer “you are important.”

 

Example 1: Corporate Event

On behalf of the directors, staff, and employees of Mallinger Electronics, I want to thank you for the splendid job you did arranging the Awards Banquet Night. Decorations, food, program, and hospitality were all first-rate. Please convey our admiration and thanks to your committee chairs. If you can possibly face the thought, we would like you to head up next year’s celebration. The evening was an outstanding success in every way, primarily due to your organizational abilities, creativity, and interpersonal skills. (How To Say It – page 353)

 

Example 2: Thank you to a Sales Clerk

I would like to thank one of your sales clerks for being helpful, tactful, and speedy – all at the same time! I foolishly tried to buy a wedding gift on my lunch hour, and I am a poor shopper at the best of times. Within minutes, this young man helped me select the absolutely perfect gift at the price I wanted to pay. It was all done so smoothly that I was out of the store before I knew it – and before I thought to ask his name. The initials on my sales slip are R.J. Can you identify him and pass on my thanks? (How To Say It – page 353)

March Promotions at M. Hopple & Co.

Following are our March promotions, be sure to check our blog monthly for sales and specials!

 

M. Hopple & Co. Spring Cleaning Sale
Don’t forget about our Spring Cleaning Sale, now in progress in the back room at M. Hopple! Shop now for 50 to 70% of gifts, frames, jewelry, calendars, accessories, and more! Also on sale, imprintable invitations… great for all of your upcoming Spring events!

 

PSA Stamp Sale

Personalized stamps by PSA Essentials are currently on sale for $24 plus shipping (regular price $40). There are several styles and designs available! Stop in today to take advantage of this great deal! Now through March 31, 2013.

 

Embossed Graphics

Flat Ink Sale: Memos, Lists, Agendas, Tablets, Empire Tower Pads, Desk Slabs and Super Slabs are now on sale for $19.95. (Excludes Morning Glory, Airbrush, and Stainless Steel Sets)

Embossed Card and Note Sale: All embossed cards and notes are on sale for $25.95, double thick embossed notes are on sale for $29.95. Additional sets and return address printing are $19.95. (Excludes Wardrobes and Ensembles)

FREE Stationery Return Address: Free return address printing on all raised card and note envelopes. (Excludes Wardrobes and Ensembles)

All Embossed Graphics promotions run through March 31, 2013.

William Arthur Wedding Sale

Buy 75/Get 25 Free Wedding Invitations from William Arthur Weddings I and II, Vera Wang, and Truly by William Arthur. Now through March 31, 2013.

 

Birchcraft

FREE Envelope Liners: Choose any Wedding, Social, or Bar/Bat Mitzvah Invitation from a  Birchcraft Studios album and you will receive FREE lined envelopes with your order. Now through March 31, 2013.

 

Page Stationery

Letterpress Wedding Invitations:  Buy 75/get 25 FREE,
Letterpress Save the Dates:  Buy 50/get 25 FREE
10% Off Save the Dates:  from the DUET Collection
Above promotions now through March 31, 2013

 

Spring Sale: Starting March 1st!

 

Preparation for our spring sale is under way! Starting on Friday, March 1, come shop our “back room” sale at M. Hopple & Co. We will have a large variety of items on sale, including:

-2013 Calendars

-Seasonal Items

-Gifts

-Frames

-Scarves, jewelry, and accessories

-Baby items

-Lily Pulitzer phone cases

-Imprintables

-Wrap ….  and more!

 

Items with a red line will be 75% off and green line will be 50% off. We’re looking forward to seeing you!

 

Trend Watch: Make it Personal

More of what’s trending, from the style and merchandise team at M. Hopple & Co.

 

While in Atlanta for the Spring 2013 Gift, Home Furnishings and Holiday Market, we confirmed what our customers have known for years – personalization and monograming are trending UP for 2013.  M. Hopple & Co. has been ‘making it personal’ for 30+ years, and that trend is only getting stronger.

 

Personalized note cards, stationery and pads continue to be popular.  But there’s more interest than ever in personalization on bags, acrylic products, items for the home, even iPhone cases.

 

We especially like our extensive line of Clairebella products – affordable, well made, colorful – and great for graduations, Mother’s Day, showers and weddings, and more.

 

 

Trend Watch: Going Coastal

 

More of what’s trending, from the style and merchandise team at M. Hopple & Co.

 

We recently visited the Atlanta Spring 2013 Gift, Home Furnishings and Holiday Market – what a wonderful place to see what’s new, what’s hot and what’s trending!

 

A big theme we spotted is COASTAL.  Lots of sea foam green, turquoise blues, navy, and of course, the 2013 Pantone color of the year – emerald.  We love these fresh colors and think you will too.

 

Along with these great colors, we saw coastal motifs – ranging from beach to nautical to seaside.  We already have a nice assortment of coastal looks in stock, with more to come this spring.  Stop by to get inspired!

 

 

How to Write the Perfect Valentine’s Day Love Letter

 

From our friends at Crane & Co:

 

Love is in the air. And, hopefully, on paper. Dozens of the finest roses and boxes of the most decadent chocolate can’t top a beautifully crafted love letter. Here’s how to create an amorous ode that’ll capture her or his heart forever.

 

 

Be Sincere
It may seem obvious, but don’t write a love letter unless you’re, oh, in love. If you’re not in that point in your relationship yet, don’t force it — better to share your desire for a romantic trip to Paris when you actually want to take one.

 

You’re Not a Poet, and Know It
Keats, Wordsworth, Shakespeare. Poetry of the amorous variety should be left to the experts. Unless you’re intentionally attempting to be cheeky, there’s no need to struggle with finding a word that rhymes with “mon cheri.”

 

Keep It Sweet
A love letter shouldn’t read like a chapter in a romance novel. There is a time and a place for content rated for Mature Audiences, but Valentine’s Day is about love, not lust. That said, you’re not in junior high school. Hence, a love letter shouldn’t read like a chapter of a Young Adult novel, either.

 

Be Original
Many a lovely sonnet, movie quote, song lyric and novel has been written about love. But those are their words, not yours. If words from any of the former sources have special meaning to you and your special someone — first date, where you met, etc. — then by all means, incorporate them into your love letter in a subtle way. But if they’re just words you happened to have found while searching “love quotes” on the Internet, skip them and include something straight from the heart instead.

 

It’s all in the Details
If you’re writing a love letter, you’ve hopefully made many cherished memories together. A love letter should be a reminder as to why you love the recipient so. You don’t have to recount your entire first date, but rather the smaller moments — the way he eats his pasta by twirling it on his fork; the way she laughs with abandon during movies.

 

Make it a Looker
You’ve taken the time to craft the perfect love letter, don’t skimp on the paper and presentation. Make it a note she’ll want to tuck in her drawer and keep forever.

 

 

Think Outside the Candy Box this Valentine’s Day!

We all love a good box of chocolates or even a bouquet of roses. . . but this year, why not get creative for Valentine’s Day?  Here are some ideas we love and think your Valentine would too!

 

For your techy Valentine we have the new Lilly Pulitzer iPhone 5 cases,  keychain 2GB flash drives,  ear buds,  and a mobile charger for all your mobile devices from iPhones to iPads!

 

 

 

For your adventurous Valentine we have temporary tattoos from Susy Jack

 

 

And of course, we have the best assortment of Valentine’s Day cards in town!

 

 

Trend Watch: Make it Personal

 

More of what’s trending, from the style and merchandise team at M. Hopple & Co.

 

While in Atlanta for the Spring 2013 Gift, Home Furnishings and Holiday Market, we confirmed what our customers have known for years – personalization and monograming are trending UP for 2013.  M. Hopple & Co. has been ‘making it personal’ for 30+ years, and that trend is only getting stronger. 

 

Personalized note cards, stationery and pads continue to be popular.  But there’s more interest than ever in personalization on bags, acrylic products, items for the home, even iPhone cases. 

 

We especially like our extensive line of Clairebella products – affordable, well made, colorful – and great for graduations, Mother’s Day, showers and weddings, and more.

 

 

Yes Cincinnati, there IS an M. Hopple!

 

I am Mary Hopple and have been the owner of M. Hopple & Co. for all 32 years.  We are proudly a local, woman-owned small business.  Some of you I know well, others I’ve met casually through the years, and for those who don’t know me, here’s a little background!

 

How it all started

I moved here in 1979 from Chicago, having been an assistant buyer at Marshall Fields, where my love of stationery developed into a passion.  Cincinnatians could buy stationery from a few small stationery stores, jewelers who sold wedding invitations, plus department store greats like Pogues and Shillitos.  I thought I could bring fresh ideas to the stationery business!  M. Hopple & Co. first opened in 500 square feet in the then-new Westin Hotel building downtown. It was fun right from the start and still is!

 

What’s in a name?

I am related by marriage to the Hopples of Hopple Street.  My friend Phyllis Weston suggested I use the Hopple name in some way because people would know it because of the street….and it would have the sound of “Tiffany & Co.”  And I did…great advice from Phyllis-a recently-named Greatest Living Cincinnatian! 

 

Location, location, location

I’m sorry to have left downtown, where it all started for me, but the retail environment had changed dramatically there since 1979.  We are now in our third location in the Kenwood/Montgomery/Madeira area, near Kenwood Towne Centre.   We love our new space at 7920 Hosbrook Road, which is technically in the terrific community of Madeira, but still close to all the fabulous Kenwood shopping, too! 

 

So, now you know there really is an M. Hopple!  Come see me at our new store, introduce yourself and have fun shopping at M. Hopple & Co.